Introduction
This Privacy Policy (“Policy”) explains how InstantAPI.ai (“we,” “us,” or “our”) collects, uses, and discloses information when you interact with our Services. By accessing or using our website, API, or related services, you consent to the data practices described here. If you disagree with any part of this Policy, please discontinue use.
Information We Collect
- Personal Information You Provide: When you create an account or communicate with us, we may collect information like your name, email, and billing details. If you pay for Services, payment data is handled securely by third-party processors (e.g., Stripe).
- API Usage Data: We may log basic metadata (target URLs, timestamps, request size, etc.) to calculate usage, troubleshoot issues, and improve our platform. We generally do not store the actual scraped content beyond immediate processing.
- Cookies & Similar Technologies: We use essential cookies for session management and may use analytics tools (like Plausible) that collect non-personal, aggregated data about site usage. We do not engage in invasive tracking or third-party ad networks.
- Support & Communications: If you contact us (e.g., via email or Discord), we store the information you provide to help resolve your inquiries and enhance our Services.
How We Use Your Information
We use collected information to provide, maintain, and improve our Services; process payments and usage billing; respond to your inquiries; and send you updates about features, promotions, or policy changes. You can opt out of marketing communications at any time, but certain transactional or account notices are necessary for service-related matters.
Disclosure of Your Information
We do not sell or rent personal data. We may share information in the following ways:
- Service Providers: We engage third-party vendors (payment processors, hosting providers, etc.) under strict confidentiality to perform services on our behalf.
- Legal Compliance: If required by law or court order, or if necessary to protect our rights, users, or third parties (e.g., investigating fraud or security incidents).
- Business Transfers: If we merge, acquire, or sell assets, user data may be transferred subject to the same commitments in this Policy.
- Consent: With your explicit consent, we may share information with other parties.
Data Retention
Scraped data is generally not stored beyond immediate processing. We retain usage logs (timestamps, billing counts) and account data (user profile, payment history) as long as needed to fulfill operational and legal obligations. If you request account deletion, we will remove or anonymize personal data unless we must keep it for legitimate reasons (like record-keeping or legal compliance).
Data Security
We implement industry-standard measures (e.g., TLS encryption, network firewalls, restricted access) to protect your data. However, no security measure is perfect. You are responsible for safeguarding your login credentials. If you suspect a breach or unauthorized access, contact us immediately.
Your Rights & Choices
- Access & Correction: You may review and update your account information via your dashboard or by contacting us.
- Deletion: You can request we delete your personal data. We will do so unless legal or legitimate grounds require retention.
- Cookies: You can disable cookies in your browser settings, though this may affect certain site functionalities (e.g., remaining logged in).
Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor provided us personal information without parental consent, please contact us so we can delete it.
Third-Party Links & Services
Our site or documentation may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or data collection. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Updates
We may revise this Policy periodically. If we make significant changes, we will notify you (via site notice or email) and update the “Revised” date. Your continued use of the Services after the revised Policy is posted indicates your acceptance.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: help@instantapi.ai